Alfi & CO.
LTD
Jl. Lembang No.
98
Bandung
Your ref :
AF/MM/55
Our ref :
MA/SM/16
15 January 2016
PT. Philips
Indonesia
Depok
West Java
Dear Mr.
Ardimuti,
Through this
letter we would like to inform you that our orders had arrived. Our orders are :
- 15 Lamp Classictone Superlux
- 10 Lampu luster 220-240 V Putih hangat 4 W (40 W) E27
However, after
we checked the products you sent us, there are some damages of some lamp. We are not sure whether the damaged has been
caused by poor handling or wrong packing. But, we already mentioned before that
we required our orders to be handled with care. Eventhough we received our
orders in time, but we can not accept the damaged products.
We will send
back the damages products to your company. We hope we will receive the
replacements within a week.
Thank you for
your concern.
Yours sincerely,
Mr. Muhammad
Alfisyah
Sales Manager
Reference :
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